I attempted to add the following to my AutoReply template...
This ticket is owned by:
"{$Ticket->Owner()}"
Unfortunately, Owner() results in just the users ID (i.e. "63") which is
meaningless to most folks. Instead, I'd like to include the owner's
Name and/or email address. I do not see either in the "ACCEPTABLE
FIELDS" at http://wiki.bestpractical.com/view/Template_Fields.
Anyone know what it would be?
Thanks.
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