We found a single ticket where comments/replies are not getting appended to the ticket, but they get sent out via email just fine.
This is not a permissions issue as other tickets in the same queue are fine, plus the comments/replies get emailed out correctly. Just nothing further happens to this one ticket. Anyone ever seen this? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
