There is no way to search deleted tickets in the web UI. On Tue, Jun 2, 2009 at 10:48 PM, Jo Rhett <[email protected]> wrote: > I'm trying to create a Dashboard which will mail out the tickets for > review which are going to be purged from the system by rt-scrubber. > > In testing I have found something weird. Giving rt-scrubber a query > like this works fine. > > rt-shredder --plugin "Tickets=query, Status = 'deleted' AND > LastUpdated < '90 days ago';limit,100" --sqldump /u/rtweb/shredder- > restore.sql > > However the same query in the ticket system returns no results. Is > there something about doing ticket queries where Deleted is not a > valid status? How do we solve this problem? > > -- > Jo Rhett > Net Consonance : consonant endings by net philanthropy, open source > and other randomness > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
-- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
