You can use custom portlet based on a component with
$tickets->{'allow_search_deleted'} = 1;On Wed, Jun 3, 2009 at 6:04 PM, Ruslan Zakirov <[email protected]> wrote: > There is no way to search deleted tickets in the web UI. > > On Tue, Jun 2, 2009 at 10:48 PM, Jo Rhett <[email protected]> wrote: >> I'm trying to create a Dashboard which will mail out the tickets for >> review which are going to be purged from the system by rt-scrubber. >> >> In testing I have found something weird. Giving rt-scrubber a query >> like this works fine. >> >> rt-shredder --plugin "Tickets=query, Status = 'deleted' AND >> LastUpdated < '90 days ago';limit,100" --sqldump /u/rtweb/shredder- >> restore.sql >> >> However the same query in the ticket system returns no results. Is >> there something about doing ticket queries where Deleted is not a >> valid status? How do we solve this problem? >> >> -- >> Jo Rhett >> Net Consonance : consonant endings by net philanthropy, open source >> and other randomness >> >> >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [email protected] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > > > > -- > Best regards, Ruslan. > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
