Guadagnino Cristiano wrote: > Hi Kevin! > > Da: [email protected] > [mailto:[email protected]] Per conto di Kevin Falcone > Inviato: giovedì 4 giugno 2009 16.31 > A: RT Users > Oggetto: Re: [rt-users] a couple bugs in RT 3.8.3 > > >> On Jun 4, 2009, at 8:44 AM, Guadagnino Cristiano wrote: >> >> >>> Just a few things I've found out so far: >>> >>> - the new "homepage refresh interval" option in "preferences" >>> doesn't work >>> >> You'll need to tell us more, it works for me. >> > > Well, there's not much more I can say. > > I have set the HomePageRefreshInterval variable in RT_SiteConfig this way: > > Set($HomePageRefreshInterval, 2); > From RT_Config.pm: <$HomePageRefreshInterval> is default number of seconds to refresh the RT home page. Choose from [0, 120, 300, 600, 1200, 3600, 7200]. > Now, if I go in my preferences I see: "Home page refresh interval: Use system > default(2)". So it seems correct, but it is NOT working (the RT at a glance > page does not refresh). The "Refresh" box in the home page reports "Don't > refresh this page". > > If I go in my preferences and set the "Home page refresh interval" to > "Refresh home page every 2 minutes.", then I log out and back in, I still see > "Don't refresh this page" in the home page, and indeed the page does not > refresh. > > If I explicitely set "Refresh home page every 2 minutes." in the "Refresh" > box in the home page, then it DOES work. > > I see most of the users on the mailing list have it working though... could > it be that I have forgotten something during the upgrade? Or do you have > other tips? > > >>> - when I'm root and I click on "configuration"->"users"- >>> >>>> "whichever_user_name"->"History", I have this error message: >>>> >>> Can't locate object method "Name" via package "No object mapping for >>> field" (perhaps you forgot to load "No object mapping for field"?) >>> at /opt/rt3/local/plugins/RT-Extension-ForkTicket/html/Callbacks/RT- >>> Extension-ForkTicket/Ticket/Elements/ShowTransaction/ModifyCommand >>> line 7. >>> >>> it seems the culprit is the "ForkTicket" extension. maybe it is >>> broken by the recent upgrade? >>> >>> >> It certainly seems like ForkTicket is breaking, but that isn't >> maintained by us and doesn't >> seem to be on CPAN so I'm not sure where you should report the bug. >> Hopefully the author >> reads the list. >> > > Yes, that was my intent. > > Thank you! > Bye > Cris > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
-- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
