Hi Michael,

You must do this: http://wiki.bestpractical.com/view/ActiveStatus

Or also you can do that:
http://wiki.bestpractical.com/view/InactiveStatus


Best regards,

ALBERTO VILLANUEVA DEL VAL 
Consultant
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Altran Technologies
ParqueEmpresarial Las Mercedes, Edificio 1 
Campezo Street, 1- 28022 - Madrid, Spain
Tel: + 34 91 744 46 00 - Ext: 2205
Fax: + 34 91 415 24 57
www.altran.es

 
 

> -----Mensaje original-----
> De: [email protected] 
> [mailto:[email protected]] En nombre 
> de Michael Mai
> Enviado el: viernes, 05 de junio de 2009 17:16
> Para: RT Users
> Asunto: [rt-users] HOWTO: add entries to Status field
> 
> Hi, 
> 
> I need to modify and /or add new entries to the Status field 
> in a ticket. Where can I make these changes?
> 
> Cheers,
> 
> MM
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