Per AT 1.2.3’s AT_Config.pm file…
<snip>
# {{{ Miscellaneous AT Settings
# You can define new statuses and even reorder existing statuses here.
# WARNING. DO NOT DELETE ANY OF THE DEFAULT STATUSES. If you do, RT
# will break horribly.
@ActiveStatus = qw(production development qa dr pilot test) unless
@ActiveStatus;
@InactiveStatus = qw(retired) unless @InactiveStatus;
<snip>
We use a different standard and would like to change the default statuses AT
comes with. I do not recall RT using them (production development qa dr pilot
test). Will RT REALLY break horribly if these are changed or is this warning
old/deprecated?
I cannot find them in the Custom Fields section or in the DB dump or in
phpmyadmin (while searching) so how/where would I change them if it is ok to do
so? Or, would I have to change them in AT_Config.pm prior to installing AT.
Thanks.
-Jeff
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