It is depending on your setup, if you have a new, clean install without any asset, i think it will work, but if you already have assets with old status values, it will break i think
2009/6/5 Jeff Lucas <[email protected]> > Per AT 1.2.3’s AT_Config.pm file… > > > > <snip> > > # {{{ Miscellaneous AT Settings > > > > # You can define new statuses and even reorder existing statuses here. > > *# WARNING. DO NOT DELETE ANY OF THE DEFAULT STATUSES. If you do, RT* > > *# will break horribly.* > > > > @ActiveStatus = qw(production development qa dr pilot test) unless > @ActiveStatus; > > @InactiveStatus = qw(retired) unless @InactiveStatus; > > <snip> > > > > We use a different standard and would like to change the default statuses > AT comes with. I do not recall RT using them (production development qa dr > pilot test). Will RT REALLY break horribly if these are changed or is this > warning old/deprecated? > > > > I cannot find them in the Custom Fields section or in the DB dump or in > phpmyadmin (while searching) so how/where would I change them if it is ok to > do so? Or, would I have to change them in AT_Config.pm prior to installing > AT. > > > > Thanks. > > > > -Jeff > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- MFG Torsten Brumm http://www.torsten-brumm.de
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