On Tue, Jun 09, 2009 at 10:57:06AM -0700, Graham Ballantyne wrote: > Hi all, > > I have the global setting for RT at a Glance set to show the All New & > Open tickets saved search. One of my users pointed out that the home > page is only showing tickets updated in the last 18 hours - they have > to click through to the search results page to see the full list. > > Is this time limit a settable option? I don't see anything in the GUI > or RT_Config.pm. >
No, there is only a limit of number of results (10 results is the default). This limit is configurable at system level and user level. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
