Hi Roehl
> Please confirm, if I understand your method correctly.
>
> 1. Instead of resolving the ticket, after getting my tasks done, put in
> on stalled and set 'Due date' to next month.
Correct.
> 2. the cron job will re-open this ticket after a month.
More accurately, it will reopen those tickets with due dates on, or before,
'today'.
> If the ticket is re-open, will it send out notification?
Not by default, I don't think, but you can create a scrip to fire On Status
Change.
Cheers
Toby
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