Thanks. I don't know how I missed that. Can you think of a way to edit the default format so that it includes a CF "SerialNumber" in every asset query result? I was looking in...
/opt/rt3/share/html/AssetTracker/Search/Results.html and /opt/rt3/share/html/AssetTracker/Search/Build.html ... thinking that I might append $format with the what I need, but am not sure if this is the best way to go. -Mike -----Original Message----- From: Todd Chapman [mailto:[email protected]] Sent: August-31-09 4:20 PM To: Michael Ellis Cc: rt Users Subject: Re: [rt-users] Asset Tracker: make some custom field "global" If I recall correctly, this is done the same way all other RT custom fields are made global. Admin -> Global -> Custom Fields. On Mon, Aug 31, 2009 at 5:03 PM, Michael Ellis<[email protected]> wrote: > Except for Name,Type, Description, and Status; everything else in Asset > Tracker is a custom field. We need to make some fields global so that they > are always presented in search results like the default four, and so that > they are presented in the Query Builder without first having to select a > type that has that custom field. > > > > Is there a way to do this built in? If not, do Todd or others have a > suggestion for where to begin to add this functionality that I could > approach our programmers with? > > > > Thanks, > > > > Mike > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
