That's configurable in AT_Config.pm. On Mon, Aug 31, 2009 at 5:44 PM, Michael Ellis<[email protected]> wrote: > Thanks. I don't know how I missed that. > > Can you think of a way to edit the default format so that it includes a CF > "SerialNumber" in every asset query result? I was looking in... > > /opt/rt3/share/html/AssetTracker/Search/Results.html > and /opt/rt3/share/html/AssetTracker/Search/Build.html > > ... thinking that I might append $format with the what I need, but am not > sure if this is the best way to go. > > -Mike > > > > -----Original Message----- > From: Todd Chapman [mailto:[email protected]] > Sent: August-31-09 4:20 PM > To: Michael Ellis > Cc: rt Users > Subject: Re: [rt-users] Asset Tracker: make some custom field "global" > > If I recall correctly, this is done the same way all other RT custom > fields are made global. Admin -> Global -> Custom Fields. > > On Mon, Aug 31, 2009 at 5:03 PM, Michael > Ellis<[email protected]> wrote: >> Except for Name,Type, Description, and Status; everything else in Asset >> Tracker is a custom field. We need to make some fields global so that they >> are always presented in search results like the default four, and so that >> they are presented in the Query Builder without first having to select a >> type that has that custom field. >> >> >> >> Is there a way to do this built in? If not, do Todd or others have a >> suggestion for where to begin to add this functionality that I could >> approach our programmers with? >> >> >> >> Thanks, >> >> >> >> Mike >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [email protected] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
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