> How can I instantly review tickets of a given status without going through > a simple or advanced search? I thought using a saved search would work, > but the search parameters don't seem to be able to handle something like > "show me all resolved tickets from the past three days". Pardon? A saved search is just a copy of what you did via Search Builder.
This search works fine: Status = 'resolved' AND Resolved > '-3 days' And there's no reason why it should fail when saved and later invoked. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
