Thank you Jerrad Pierce wrote: > Please search the wiki and list archives first. > This question is often asked, and RT_Config.pm even states: > > You can define new statuses and even reorder existing statuses here. > WARNING. DO NOT DELETE ANY OF THE DEFAULT STATUSES. If you do, RT > will break horribly. The statuses you add must be no longer than 10 > characters. > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
