Hello List, how should be outgoing templates translated? I just took a row for Autoreply template, changed it's column "content" to ru_RU.UTF-8 text, set "language" to "ru" and "translationof" to 2 (is that a pointer to the id of not translated original?).
Then I send a email for a test ticket and got a reply in english (well, with the exception of field names which have been defined at RT dase in Russian). The user language is set to Russian (I don't think it's relevant here). For outgoing messages I use "sendmailpipe" with defaults. Here are language settings from RT_SiteConfig.pm: ----- Set( @LexiconLanguages, qw(ru en) ); Set( @EmailInputEncodings, qw(utf-8 koi8-r win1251 iso-8859-1 us-ascii) ); ----- But they seem to be for the site and incoming messages, not outgoing. I use RT-3.8.4, postgresql-server-8.3.7 at FreeBSD-9. Any help is appreciated. Thanks. -- WBR, bsam _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
