OK, Lets take this step by step. I’m John Chapman, and my Customer is Joe Bloggs.
So…. I log in using my superuser account “John Chapman”. I goto Configuration>Global>User Rights, and see that “Joe Bloggs” rights are only set to “create ticket” and “commentonticket”. Good. That’s what I want. BUT when I log into Joe Bloggs account he can do everything just like he is a superuser. I don’t want Joe Bloggs to be able to do that :-( -- View this message in context: http://old.nabble.com/Users-with-minimal-rights-now-have-full-rights---why--tp26567308p26567488.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
