On Thu, Dec 10, 2009 at 02:05:12PM -0500, Jason Ledford wrote: > Is that necessary if I installed it using: > #cpan -i RT::Extension::ExtractCustomFieldValues
cpan is never going to run make initdb for you. -kevin > And for the other response, going to Tools, System Configuration, it is > showing up in all 3 areas a) Loaded perl modules b) RT Config : core config : > Plugins and c) Perl Include Paths (@INC) > > Thanks for the help. > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Kevin Falcone > Sent: Thursday, December 10, 2009 2:00 PM > To: [email protected] > Subject: Re: [rt-users] Extractcustomfield missing scripaction > > On Thu, Dec 10, 2009 at 01:42:40PM -0500, Jason Ledford wrote: > > I have just install the extract custom field module from cpan. I have > > added the plugin to RT > > and I can see it from the System Config page that shows it is loaded. > > There are no errors > > reported in the log. When I go to create a new scrip, either global or > > in the queue, I don't > > have the action Extract Custom Field. All the posts and documentation I > > can find doesn't > > mention anything in between those steps. What am I missing? > > Did you run this step? > make initdb # first time only, not on upgrades > > -kevin > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
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