Try removing the angle brackets ;) HTML Email will gobble up your link. You may want to fully qualify a anchor tag in this case... e.g. <a href=. ..>..</a>
-Brian On Dec 22, 2009 7:36 PM, "Linux student" <[email protected]> wrote: Hi , RT Version : 3.8.2 OS : fc11 In Admin Correspondence template i am using : RT-Attach-Message: Yes Content-Type: text/html Content: <URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id} > {$Transaction->Content()} it generates html email fine but the problem is "Ticket URL" is missing in all html emails. Any idea? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
