Zach Boettner wrote:
Ok, now when I put the PerlRequire /usr/local/bin/webmux.pl in my
httpd.conf, apache fails to restart and I get the following in my apache
error log file. If I comment out the PerlRequire statement apache will run
and I get the BestPractical - You're almost there web page. Does the
following errors indicate a problem with my mysql config or my
RT_SiteConfig.pm???

[Thu Dec 24 08:23:38 2009] [notice] SIGHUP received.  Attempting to restart
[Thu Dec 24 08:23:38 2009] [warn] (22)Invalid argument: Failed to enable the
'htt
pready' Accept Filter
[Thu Dec 24 08:23:41 2009] [error] Can't use an undefined value as an ARRAY
refer
ence at /usr/local/lib/perl5/site_perl/5.8.9/RT/Handle.pm line
278.\nCompilation
failed in require at (eval 4) line 1.\n
[Thu Dec 24 08:23:41 2009] [error] Can't load Perl file:
/usr/local/bin/webmux.pl
 for server freebsd8.bchq.local:80, exiting...
[Thu Dec 24 08:23:51 2009] [error] Can't use an undefined value as an ARRAY
refer
ence at /usr/local/lib/perl5/site_perl/5.8.9/RT/Handle.pm line
278.\nCompilation
failed in require at (eval 4) line 1.\n
[Thu Dec 24 08:23:51 2009] [error] Can't load Perl file:
/usr/local/bin/webmux.pl
 for server freebsd8.bchq.local:80, exiting...
[Thu Dec 24 08:23:54 2009] [error] Can't use an undefined value as an ARRAY
refer
ence at /usr/local/lib/perl5/site_perl/5.8.9/RT/Handle.pm line
278.\nCompilation
failed in require at (eval 4) line 1.\n
[Thu Dec 24 08:23:54 2009] [error] Can't load Perl file:
/usr/local/bin/webmux.pl
 for server freebsd8.bchq.local:80, exiting...

It's blowing up in this chunk of code (in RT::Handle) --

  277          if ( $state eq 'post' ) {
  278              my $create_table = $dbh->selectrow_arrayref("SHOW CREATE TABLE 
Tickets")->[1];
  279              unless ( $create_table =~ /(?:ENGINE|TYPE)\s*=\s*InnoDB/i ) {
  280                  return (0, "RT requires that all its tables be of InnoDB 
type. Upgrade RT tables.");
  281              }
  282          }

which suggests that you've got database problems.  Possibly that the rt database
schema hasn't been installed.  Try running that command from mysql client.  You
should get output like this:

# mysql
Welcome to the MySQL monitor.  Commands end with ; or \g.
Your MySQL connection id is 63618
Server version: 5.0.84-log FreeBSD port: mysql-server-5.0.84

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

mysql> use rt3
Reading table information for completion of table and column names
You can turn off this feature to get a quicker startup with -A

Database changed
mysql> SHOW CREATE TABLE Tickets \G
*************************** 1. row ***************************
      Table: Tickets
Create Table: CREATE TABLE `Tickets` (
 `id` int(11) NOT NULL auto_increment,
 `EffectiveId` int(11) NOT NULL default '0',
 `Queue` int(11) NOT NULL default '0',
 `Type` varchar(16) character set ascii default NULL,
 `IssueStatement` int(11) NOT NULL default '0',
 `Resolution` int(11) NOT NULL default '0',
 `Owner` int(11) NOT NULL default '0',
 `Subject` varchar(200) character set utf8 collate utf8_unicode_ci default '[no 
subject]',
 `InitialPriority` int(11) NOT NULL default '0',
 `FinalPriority` int(11) NOT NULL default '0',
 `Priority` int(11) NOT NULL default '0',
 `TimeEstimated` int(11) NOT NULL default '0',
 `TimeWorked` int(11) NOT NULL default '0',
 `Status` varchar(10) character set ascii default NULL,
 `TimeLeft` int(11) NOT NULL default '0',
 `Told` datetime default NULL,
 `Starts` datetime default NULL,
 `Started` datetime default NULL,
 `Due` datetime default NULL,
 `Resolved` datetime default NULL,
 `LastUpdatedBy` int(11) NOT NULL default '0',
 `LastUpdated` datetime default NULL,
 `Creator` int(11) NOT NULL default '0',
 `Created` datetime default NULL,
 `Disabled` smallint(6) NOT NULL default '0',
 PRIMARY KEY  (`id`),
 KEY `Tickets1` (`Queue`,`Status`),
 KEY `Tickets2` (`Owner`),
 KEY `Tickets6` (`EffectiveId`,`Type`)
) ENGINE=InnoDB AUTO_INCREMENT=348 DEFAULT CHARSET=utf8
1 row in set (0.00 sec)


        Cheers,

        Matthew

--
Dr Matthew J Seaman MA, D.Phil.                   7 Priory Courtyard
                                                 Flat 3
PGP: http://www.infracaninophile.co.uk/pgpkey     Ramsgate
                                                 Kent, CT11 9PW

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