Zach Boettner wrote:
I meant to send this in my last email. What is wrong with the following? I
am getting HTTP 403 error when trying to access
http://servername/rt/index.html

Alias /rt/ /usr/local/share/rt38/html
<Directory "/usr/local/share/rt38/html">
Order allow,deny
Allow from all
</Directory>

PerlRequire /usr/local/share/rt38/bin/webmux.pl
<Location /rt/>
AddDefaultCharset UTF-8
SetHandler perl-script
PerlHandler RT::Mason
</Location>

Please keep the rt-users mailinglist in the loop rather than sending to me
directly.
You want something like this for your Apache conf:

<VirtualHost rt.example.org:80>
   ServerName rt.example.org
   DocumentRoot "/usr/local/share/rt38/html"
   AddDefaultCharset UTF-8

   PassEnv PATH

   ## Uncomment the following, change port number to 443 above and obtain key 
and
   ## cert if you want HTTPS:
   #SSLEngine on
   #SSLCipherSuite RSA:!EXP:!NULL:+HIGH:+MEDIUM:-LOW
   #SSLCertificateFile /usr/local/www/apache22/certs/rt.example.org-cert.pem
   #SSLCertificateKeyFile /usr/local/www/apache22/certs/rt.example.org-key.pem

   <Directory "/usr/local/share/rt38/html">
       Options none
       AllowOverride none

       Order Deny,Allow
       Allow from all
   </Directory>

   PerlRequire /usr/local/bin/webmux.pl

   <Location /NoAuth/images>
       SetHandler default
   </Location>
   <Location />
      SetHandler perl-script
      PerlHandler RT::Mason
   </Location>
</VirtualHost>

This assumes:

  * Apache 2.x
  * You have a separate rt.example.org hostname that is only used for RT
  * RT is based at the root of the site.

To make RT appear in a sub directory ... ie http://rt.example.org/rt/ you need
to add an alias before the <Location> sections:

  Alias /rt/ /usr/local/share/rt38/html

and then add a leading /rt/ to the locations:

   <Location /rt/NoAuth/images>
       SetHandler default
   </Location>
   <Location /rt/>
      SetHandler perl-script
      PerlHandler RT::Mason
   </Location>

However you arrange the site, you will have to make sure that RT_SiteConfig.pm
conforms to the same layout.

        Cheers,

        Matthew

--
Dr Matthew J Seaman MA, D.Phil.                   7 Priory Courtyard
                                                 Flat 3
PGP: http://www.infracaninophile.co.uk/pgpkey     Ramsgate
                                                 Kent, CT11 9PW

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