Hi again, this ExternalAuth thing still doesn't really work for me. I'll try to shorten my mail and hope anyone can help me.
1. I installed rt-3.8.4 via Ubuntu (9.10) repositories. 2. I installed RT::Authen::ExternalAuth via: export PERL5LIB=/usr/share/request-tracker3.8/lib cpan -i RT::Authen::ExternalAuth 3. I added Set( @Plugins, qw(RT::Authen::ExternalAuth) ); Set($LogToFile , 'debug'); (and other options; see my previous mail) to the RT_SiteConfig.pm. 4. The web interface lists RT::Authen::ExternalAuth v0.08; as a loaded plugin and (among others, of course) the following options: ExternalAuthPriority: My_LDAP ExternalInfoPriority:My_LDAP ExternalSettings: My_LDAP, HASH(0xb44e3460) Plugins: RT::Authen::ExternalAuth 5. When logging in to the web interface with a user other than root, I just get [error]: FAILED LOGIN for pfeiffer from 192.168.122.1 (/usr/share/request-tracker3.8/html/autohandler:268) in the log file. As someone told me on IRC, "if RT-Authen-ExternalAuth is enabled, it will be very chatty", so I'm afraid that this isn't really "activated" at all. Is there anything I could have done wrong (e.g. not setting the correct PERL5LIB variable at some place) or something how I could check if that plugin is ever used? Thanks for your help, Tobias
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