Hi! Am Dienstag, 29. Dezember 2009, 03:02 schrieb Jason Ledford: > my test machine has rt installed on debian via apt-get (and should be > the same on ubuntu) and it looks like you are missing this line > require > "/usr/local/share/request-tracker3.8/plugins/RT-Authen-ExternalAuth/ > etc/RT_SiteConfig.pm"
I had the configuration options defined in that file already copied to my global RT_SiteConfig.pm, so that shouldn't be the problem. But still, I can't see what I'm doing wrong. Now I removed the Ubuntu packages and installed RT v3.8.7 by hand: $ sudo ./configure ... $ sudo make fixdeps $ sudo make install results in a working installation in /opt/rt3. $ sudo cpan -if RT::Authen::ExternalAuth installs the ExternalAuth v0.08 plugin to /opt/rt3/local/plugins/RT- Authen-ExternalAuth. I added only require "/opt/rt3/local/plugins/RT-Authen- ExternalAuth/etc/RT_SiteConfig.pm"; Set( @Plugins, qw(RT::Authen::ExternalAuth) ); to my (working) RT_SiteConfig.pm. Of course this can't work, as the ExternalAuth config file isn't edited yet, but at least I would expect some debug messages now. Everyone else experiencing problems with ExternalAuth posts messages like > [Fri Jun 26 20:29:58 2009] [debug]: Attempting to use external auth > service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/ > RT/Authen/ExternalAuth.pm:64) but all *I* get is: >[Tue Dec 29 12:53:39 2009] [error]: FAILED LOGIN for *** from > 192.168.122.1 (/opt/rt3/bin/../lib/RT/Interface/Web.pm:424) Do I need to set *any other* options for "use plugins" or "try other authentication methods" or so? Thanks for your help, Tobias -- Tomorrow will be cancelled due to lack of interest.
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