Hi All, The company I work for has been bought out/merged into another company, or will be as of 1st March 2010.
I obviously will need to change the rtname and Organisation values at that time. Set($rtname , "Sitel SR"); Set($Organization , "ham.sitel.co.nz"); I just wondered if anyone has done this previously where I can pull from their experience, also by amending these to values will this cause issues with RT as now our RT has been used for some 50,000 tickets and counting? Just installed the merge users extension too as we will all have new email addresses, I am not particularly looking forward to the changes I will have to make at this time. * Regards,* *Aaron Guise 07 838 7793 027 212 6638 [email protected] * MSN: [email protected] [image: Facebook] <http://www.facebook.com/shadysandman>
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
