On Tue, Feb 09, 2010 at 09:31:50AM +0000, jet jet wrote: > Hello, > We have got RT(3.8.1 and 3.8.2) on linux machine(centos). > When we send a html attachement with a ticket, it is display as text (the > source code) in it. > > To resolve that we have to record the html file with UTF-8 encodage > selected. This is not > always possible, and it makes longer the ticket resolution process.
Sounds like you missed TrustHTMLAttachments and other config options. -kevin
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