Sorry for my previous repeat question, as there was a delay in our mailserver to receive this response.

I have a followup question, see inlines below.

Thanks,
Behzad


        2) Since currently I don't have my $Organization defined per my
RT_SiteConfig.pm, and I presume since RT_Config.pm has it defined as
"example.com", I am receiving some
             emails as follows:

                        ticket#[email protected]

                Again, If I were to remedy this separate issue, by adding the
following in my RT_SIteConfig.pm:
                        Set($Organization , "MY_DOMAIN.com");

                Will that address this other issue, without causing negative 
side
effects.

This will break your existing ticket links unless you clean up the DB

        What do I need to do specifically for DB cleanup?

-kevin

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