As far as I know, both. It's a hosted system but we've made no changes to it recently and the web host has not told us they've made any.
Kevin W. Gagel wrote: > Larry, > > When you say there were no upgrades are you referring to RT only or the > whole machine? > >>From Kevin W. Gagel > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Larry > Garfield > Sent: March-08-10 10:13 AM > To: rt Users > Subject: [rt-users] Infinite login cycle > > Greetings. > > Starting earlier today, we started experiencing the same issue as > described in this message: > > http://lists.bestpractical.com/pipermail/rt-users/2010-February/063573.html > > We are able to log in successfully, but after doing so the next link we > click goes back to a login page. > > However, unlike that message we have not recently upgraded. We are > running RT 3.8.5 and have been doing so since we first installed RT. > I'm not sure then what would have triggered this issue. > > One of the replies to that email suggested removing > local/html/autohandler. I do not fully understand what that means, but > there is no such file present. And since there was no update I'm not > quite sure how it could have changed. > > Anyone have another suggestion? :-) > -- Larry Garfield Senior Architect Palantir.net 2211 N. Elston Avenue, Suite 202 Chicago IL 60614 p 773.645.4100 ext. 301 f 773.645.4105 e [email protected] _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
