As far as I know no one has changed any passwords. Mike Johnson wrote: > Hmm, > > This has caused flashbacks of something when I first inherited the RT system > at our institution.... > > I can't remember where it was, but the problem I had was a password that was > used somewhere in the RT system... got changed... and it was causing this > login request on each click... > > I'm trying to remember more, of where it was, and how I fixed it, but I can't > seem to remember... if I do remember anything more, I'll let you know. > > > Perhaps this might spark something enough to get your rolling though.... has > anyone changed any RT related passwords? > > Mike Johnson > Datatel Programmer/Analyst > Northern Ontario School of Medicine > 955 Oliver Road > Thunder Bay, ON P7B 5E1 > Phone: (807) 766-7331 > Email: [email protected] > Technology assistance: email [email protected] > Technology Emergency Contact (TEC) Mon-Fri, 8am to 5pm excluding stat > holidays: > Off campus toll free 1 (800) 461-8777, option 8, or locally either > (705) 662-7120 or (807) 766-7500 > > >>>> Larry Garfield <[email protected]> 3/8/2010 1:13 PM >>> > Greetings. > > Starting earlier today, we started experiencing the same issue as > described in this message: > > http://lists.bestpractical.com/pipermail/rt-users/2010-February/063573.html > > We are able to log in successfully, but after doing so the next link we > click goes back to a login page. > > However, unlike that message we have not recently upgraded. We are > running RT 3.8.5 and have been doing so since we first installed RT. > I'm not sure then what would have triggered this issue. > > One of the replies to that email suggested removing > local/html/autohandler. I do not fully understand what that means, but > there is no such file present. And since there was no update I'm not > quite sure how it could have changed. > > Anyone have another suggestion? :-) >
-- Larry Garfield Senior Architect Palantir.net 2211 N. Elston Avenue, Suite 202 Chicago IL 60614 p 773.645.4100 ext. 301 f 773.645.4105 e [email protected] _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
