Jesper, Thanks for the help on that one. I'll give it a shot as soon as I get to work.
On Apr 20, 2010 12:18 AM, "Jesper Henriksen" <[email protected]> wrote: On Mon, Apr 19, 2010 at 05:03:10PM -0700, William Graboyes wrote: > We just upgraded our RT system t... I ran into that very same problem yesterday, but luckily I did manage to find a post that explains a workaround: http://www.mail-archive.com/[email protected]/msg24057.html Essentially you need to edit /opt/rt3/share/html/Search/Results.tsv line 110. Change it from foreach my $name ( sort { $cf_name_to_pos{$a} <=> $cf_name_to_pos{$a} } keys %cf_name_to_pos ) { .. to .. foreach my $name ( sort { $cf_name_to_pos{$a} <=> $cf_name_to_pos{$b} } keys %cf_name_to_pos ) { Works for us. -- Jesper Henriksen Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
