Yes that worked perfectly! Thanks. Bill
On Tue, Apr 20, 2010 at 07:46, William Graboyes < william.grabo...@theportalgrp.com> wrote: > Jesper, > > Thanks for the help on that one. I'll give it a shot as soon as I get to > work. > > On Apr 20, 2010 12:18 AM, "Jesper Henriksen" <jes...@catnet.dk> wrote: > > On Mon, Apr 19, 2010 at 05:03:10PM -0700, William Graboyes wrote: > > We just upgraded our RT system t... > I ran into that very same problem yesterday, but luckily I did manage to > find a post that explains a workaround: > http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg24057.html > > Essentially you need to edit /opt/rt3/share/html/Search/Results.tsv line > 110. Change it from > > foreach my $name ( sort { $cf_name_to_pos{$a} <=> $cf_name_to_pos{$a} } > keys %cf_name_to_pos ) { > > .. to .. > > foreach my $name ( sort { $cf_name_to_pos{$a} <=> $cf_name_to_pos{$b} } > keys %cf_name_to_pos ) { > > Works for us. > > -- > Jesper Henriksen > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
