> What happens if you move your action code to the condition and then make you > rAction : Notify Requestors with the Template you need ; ie your condition > will be something like:
Thanks for the reply. I already tried that, but just to sanity check I tried it again. No avail. Requestor doesn't get any emails. -Kristian Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
