On Fri, Apr 23, 2010 at 12:14, Chris Hall <hir...@gmail.com> wrote: > thanks for the speedy reply. > > That's actually how I have it set now, and it works, but like I said, at the > top it gives a faulty "permission denied". That's because RT shows you a ticket after it's been updated. You've just moved it someplace you no longer have read access. There may be some extension somewhere to let you redirect after the update, or you could build one.
> to set? when root moves a ticket, no permission denied errors are > displayed. Root is root, and generally only worth referencing *if* he experiences errors :-P Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
