Ray, Are there any other notifications listed? It's possible some of those users are also in some other group getting correspondence.
Kenn LBNL On Tue, May 25, 2010 at 1:15 PM, Ray Spence <[email protected]> wrote: > Dear RT gurus, > > Can anyone explain why, or how to fix, that under the > > *(Check boxes to disable notifications to the listed recipients)* > *Notify on Correspondence* > On Correspond Notify Owner, Requestors, Ccs and AdminCcs with template > Correspondence > > Reply page, even though I check the "Bcc" box in order to "*disable > notifications to the" > *particular member, that member gets Bcc-ed nonetheless. Am I > misunderstanding what > the checkboxes are for in this template? Is this a bug, or must we > reconfigure our > RT 3.8.6 differently? > > Thanks, > Ray Spence > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
