I believe RT, by design, uses the UTC timestamp when storing data in the database.
-- James On Thu, Jun 3, 2010 at 10:19 AM, Juan N. DLC <[email protected]> wrote: > Yes, I do have the TZ configured in my RT_SiteConfig.pm > > > # Time Zone: > Set($Timezone , 'America/Puerto_Rico'); > > LIke I said, the GUI time is working fine, the problem is MySQL, when > creating a ticket it set the Creation Time 4 hours after the real time. > >
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