I'm using RT ver 3.8.8 and it's lastest. Here my config file: Set($WebBaseURL , "http://sup.xxxx.net";); Set($WebPath , ""); Set($rtname, "noc.xxxx.vn"); Set($DatabasePassword , "xxxxxx");
Set($OwnerEmail, "xxxxxxxt"); Set($MailCommand, 'smtp'); Set($SMTPServer, 'localhost'); Set($SMTPFrom, '[email protected]'); Set($CorrespondAddress, '[email protected]'); Set($CommentAddress, '[email protected]'); Set($PreferRichText, 1); Set($TrustHTMLAttachments, 1); Set($RTAddressRegexp, '^([email protected])$'); Set($HomePageRefreshInterval, 120); Set($MaxInlineBody, 512000); Set( @Plugins, qw(RT::Authen::ExternalAuth RT::Extension::ToggleSuperUser RT::Extension::MergeUsers RT::Extension::ResetPassword)); require "/opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm"; Set($AutoCreateNonExternalUsers, 1); 1; I still can't see any HTML tables on Ticket/Display.html. Did I get wrong somewhere? On Wed, Jun 23, 2010 at 10:08 AM, Kevin Falcone <[email protected]>wrote: > On Tue, Jun 22, 2010 at 04:43:49PM +0200, Emmanuel Lacour wrote: > > On Tue, Jun 22, 2010 at 10:08:01AM +0700, Trần Trọng Tấn wrote: > > > I want to display some basic HTML tag (like table) on ticket body on > page > > > /Ticket/Display.html. Where can I configure to enable it? or mod some > code > > > to do it? > > > > > > > you have to change the file share/html/Ticket/Display.html. > > > > but first: > > > > - see if the place where you wan't to add code correspond to one of the > > callbacks defined in this file. If yes, use this callback as described > > here: http://wiki.bestpractical.com/view/CustomizingWithCallbacks > > - if there is no usefull callback, copy this file to local/html/Ticket/ > > and modify it > > > > then you need to clear the mason cache (rm -rf var/mason_data/obj) and > > restart your webserver to see your changes. > > Actually, if all you want to do is allow HTML tables sent in email to > RT to show up on Ticket/Display.html you can tell RT to do that using > $PreferRichText in the config. You need a very recent RT release for > the table scrubber restrictions to be relaxes to work with the code > excel/word generate. > > -kevin > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
