On 7/19/2010 4:21 AM, Jim Tambling wrote:
Hi list,
How would I dosomething like this in RT? I want it to apply to all
queues/tickets.
When due date = today, make priority = 0
Many thanks, Jim
Hi Jim,
As far as I know, RT is event driven so it wouldn't be able to do this
on its own. It should be a fairly simple matter to do this with a cron
job and custom perl script, however.
Regards,
Gene
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