Il 03/08/2010 13:40, Christian Loos ha scritto: > http://github.com/bestpractical/rt-extension-spawnlinkedticketinqueue > to create the ticket in another queue. Thank you! I discovered in the wiki different solutions:
* http://wiki.bestpractical.com/view/ForkIntoNewTicket * http://wiki.bestpractical.com/view/CreateChildTicket * http://wiki.bestpractical.com/view/SpawnChildTicket but this extension looks like the most promising one. > If you want to got this way I can send you the scrip I use. It would be nice to view it. If you can, please attach here in the list, so everybody could take a look at it. > I have also tweaked our ticket create page. > If you come from the create button in link to the ticket create page > (clone a ticket), then you can change the queue. > @Jesse > Maybe you want a patch for that? If you can, post that either :) I hope to see your reply very soon Cheers -- Andrea Perotti Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
