Hi all, All I want to do is assign owner 'jrummel' to a ticket if the word 'Banner' or 'Tips' appears anywhere in the Subject or Body when the ticket is created. Can anyone help me out with the code for this please?
Thanks! Jonathan RT 3.6.5 MySQL -- View this message in context: http://old.nabble.com/Scrip-assigning-owner-based-on-Subject-or-Body-tp29411576p29411576.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
