Worked perfectly. Thanks!
Torsten Brumm-3 wrote: > > Try this: http://wiki.bestpractical.com/view/SetOwnerAndQueueBySubject > > 2010/8/11 Jonathan Rummel <[email protected]> > >> >> Hi all, >> >> All I want to do is assign owner 'jrummel' to a ticket if the word >> 'Banner' >> or 'Tips' appears anywhere in the Subject or Body when the ticket is >> created. Can anyone help me out with the code for this please? >> >> Thanks! >> Jonathan >> >> RT 3.6.5 MySQL >> -- >> View this message in context: >> http://old.nabble.com/Scrip-assigning-owner-based-on-Subject-or-Body-tp29411576p29411576.html >> Sent from the Request Tracker - User mailing list archive at Nabble.com. >> >> RT Training in Washington DC, USA on Oct 25 & 26 2010 >> Last one this year -- Learn how to get the most out of RT! >> > > > > -- > MFG > > Torsten Brumm > > http://www.brumm.me > http://www.elektrofeld.de > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT! > -- View this message in context: http://old.nabble.com/Scrip-assigning-owner-based-on-Subject-or-Body-tp29411576p29420284.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
