On Wed, Aug 18, 2010 at 04:47:04PM +0200, ronald higgins wrote: > On our RT system every queue has a "Scrips and Recipients" section > under the Reply/Resolve tab. > I've come across 1 queue where the tickets do not have this "Scrips > and Recipients" under Reply/Resolve, is there > a queue specific place that this needs to be enabled?
Most likely, you do not have ShowOutgoingEmail in that queue. -kevin
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