My good sir. You're a legend. That indeed was the problem. And i twice glazed over the group rights and didnt pick it up.
Thanks again! Ronald On Wed, Aug 18, 2010 at 4:56 PM, Kevin Falcone <[email protected]> wrote: > On Wed, Aug 18, 2010 at 04:47:04PM +0200, ronald higgins wrote: >> On our RT system every queue has a "Scrips and Recipients" section >> under the Reply/Resolve tab. >> I've come across 1 queue where the tickets do not have this "Scrips >> and Recipients" under Reply/Resolve, is there >> a queue specific place that this needs to be enabled? > > Most likely, you do not have ShowOutgoingEmail in that queue. > > -kevin > > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT! > RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
