On Fri, Aug 20, 2010 at 09:36:13AM -0400, Dustin Berube wrote: > I'm looking to forward a ticket with full transaction history and > attachments to an email > address. I have tried using the forward button for the ticket (next to > Resolve), however I > only get the initial ticket creation and the file attachment that was > submitted at that time. > > I'm using RT 3.8.8.
The Forward button at the top of the tickets forwards all correspondence and attachments. Is it possible that your other transactions are comments? -kevin
pgpIUAaU9AFRE.pgp
Description: PGP signature
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
