Joseph, Have you read the info in RT_Config.pm? I believe it shows how to create your *friendly* "To:" format.
Kenn LBNL On Tue, Sep 21, 2010 at 2:11 PM, Joseph Spenner <[email protected]>wrote: > --- On Tue, 9/21/10, Kevin Falcone <[email protected]> wrote: > > >On Tue, Sep 21, 2010 at 12:04:28PM -0700, Joseph Spenner wrote: > >> I'm using RT 3.8.8 with postfix 2.3.3, on CentOS 5.4 64bit. > > >Are you sure about the postfix part (See below)? > > I noticed the sendmail messages in the logs as well (both postfix and > sendmail messages), even though postfix is the only one running. So, I just > now removed the sendmail packages from the system, and updated the > RT_SiteConfig.pm with: > > Set($UseFriendlyToLine, 1); > > I no longer see sendmail messages/errors in the log. > However, now the To: address (directed to watchers), looks like this: > > to: "AdminCc of rtbox.mydomain.com Ticket #7":; > > instead of "undisclosed recipients". > > It's different, but still suboptimal. :) > > Any more help would be great. > > Thanks! > > > > > > > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT! >
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
