On Sat, Sep 25, 2010 at 12:45:41AM +0530, Surendra Adusumilli wrote: > Hi Kevin, > > Below are the message ID's and bothe are went to requestor for same reply > with same content. > > 1. Message-ID: > <[email protected]> > 2. Message-ID: > <[email protected]>
That says that scrip 6 is running twice, but from 2 different processes during the same second. It is worth turning your RT logging up above info, possible to debug, and triggering a correspond. You'll get a lot of detailed information about which scrips are choosing to run and why and what mail is generated. -kevin > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Kevin Falcone > Sent: Saturday, September 25, 2010 12:34 AM > To: [email protected] > Subject: Re: [rt-users] Reg ... Duplicate emails receiving from RT > > On Sat, Sep 25, 2010 at 12:23:57AM +0530, Surendra Adusumilli wrote: > > Yes Kenn, I verified and observed that his email address is not in CC > or not in other role. He > > is only the requestor. > > Please provide the Message-ID from both emails sent to the requestor > > -kevin > > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT!
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RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
