On Mon 1.Nov'10 at 8:47:16 +0000, Giuseppe Sollazzo wrote: > Dear all, > However, there's one thing we'd like to do and it's not clear if > it's feasible or not: 'typed' (quick) tickets. I believe you're looking for RT::Extension::QuickCalls, which we built for another university with the exact same sort of a requirement.
http://search.cpan.org/dist/RT-Extension-QuickCalls/ Best, Jesse
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