Hi Jesse,
thanks a lot for your prompt reply. It looks like exactly what we're
after. I'll give it a try!
What about putting it onto the
http://wiki.bestpractical.com/view/Extensions wiki page?
All the best,
Giuseppe
On 01/11/10 13:50, Jesse Vincent wrote:
On Mon 1.Nov'10 at 8:47:16 +0000, Giuseppe Sollazzo wrote:
Dear all,
However, there's one thing we'd like to do and it's not clear if
it's feasible or not: 'typed' (quick) tickets.
I believe you're looking for RT::Extension::QuickCalls, which we built
for another university with the exact same sort of a requirement.
http://search.cpan.org/dist/RT-Extension-QuickCalls/
Best,
Jesse
--
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Giuseppe Sollazzo
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Computing Services
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