Actually, looking at the code and the steps involved, it's a fairly straight forward modification.
I've implemented the changes but it's not really what I was expecting/wanting. (It has given me a bit of an insight into the internal workings of RT, though). The code seems to only give me a reporting feature. What I'm actually looking for is a 'clickable' button that will start/stop a timer. The timer will automatically log time against a ticket I'm working on. A few years ago, I used a bespoke implementation (java server pages) of a task oriented project management system that had exactly this feature. It worked a treat and saved a lot of time manually tracking the time worked on a task and then filling in the box with the time. Has anyone tried implementing such a feature and failed? I'd be interested in making an attempt at this but I have very little understanding of RT and my perl skills are quite limited. Best Regards, Tom On 30/11/10 08:35, Tom Robinson wrote: > Thank you gentlemen! > > I'm not sure if this is exactly what I was thinking but it's worth a > look. I will make an attempt at this code integration to my RT site > after I've finished with another website upgrade I'm doing and let you > know how I get on. > > Has anyone else tried this or similar code? > > Regards, > > Tom > > On 29/11/10 16:44, john habermann wrote: >> Here is the link to the original email that Jesse published about >> it. >> http://www.mail-archive.com/[email protected]/msg04795.html >> >> On Thu, Nov 25, 2010 at 6:50 PM, Brumm, Torsten / Kuehne + Nagel / >> Ham MI-ID <[email protected] >> <mailto:[email protected]>> wrote: >> >> Hi Tom, >> i remember an addon at bps svn called RT-Extension-TimedWork but >> i can't find it at BPS Git or Cpan at the moment. >> >> Think this is the addon you are looking for. We check at home >> tonight for it. >> >> Torsten >> >> -----Ursprüngliche Nachricht----- >> Von: [email protected] >> <mailto:[email protected]> >> [mailto:[email protected] >> <mailto:[email protected]>] Im Auftrag von >> Tom Robinson >> Gesendet: Mittwoch, 24. November 2010 22:57 >> An: [email protected] >> <mailto:[email protected]> >> Betreff: [rt-users] RT Task Timer >> >> Hi, >> >> Just curious if anyone knows of an extension to RT that allows >> automated task timing? Some kind of 'button' that, when clicked, >> would start timing a task and then when you click it a second >> time it logs the time against a specific task. >> >> Anyone? >> >> Regards, >> >> Tom >> >> -- >> >> Tom Robinson >> System Administrator >> >> MoTeC >> >> 121 Merrindale Drive >> Croydon South >> 3136 Victoria >> Australia >> >> T: +61 3 9761 5050 >> F: +61 3 9761 5051 >> E: [email protected] <mailto:[email protected]> >> >> >> > > > -- > > Tom Robinson > System Administrator > > MoTeC > > 121 Merrindale Drive > Croydon South > 3136 Victoria > Australia > > T: +61 3 9761 5050 > F: +61 3 9761 5051 > E: [email protected] -- Tom Robinson System Administrator MoTeC 121 Merrindale Drive Croydon South 3136 Victoria Australia T: +61 3 9761 5050 F: +61 3 9761 5051 E: [email protected]
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