On Thu, Dec 16, 2010 at 11:49 AM, Asif Iqbal <[email protected]> wrote: > On Wed, Dec 15, 2010 at 2:31 PM, Asif Iqbal <[email protected]> wrote: >> When I see the list of tickets in a queue I see the result like this >> >> http://picpaste.com/pics/webrt-TaqhEWCr.1292440647.png >> >> So instead of the columns like this >> >> # Subject Status Queue Owner Priority >> Requestors Created Told Last Updated Time Left >> >> I like to see the colums like this >> >> Created # Subject Priority Request State Owner Due >> >> Here State is like the Status except the values needs to be like following >> custom values >> >> Testing, Ready to deploy, Development, Review >> >> instead of stock values >> >> new, open, rejected, resolved, deleted >> >> Any help would be appreciated. >> >> I am using RT 3.8.2 with Apache/2.2.11 (Unix) mod_ssl/2.2.11 >> OpenSSL/0.9.8k mod_perl/2.0.3 Perl/v5.8.8 > > > any taker? >
still looking for a pointer. Is this something in RT wiki? I have looked through http://requesttracker.wikia.com/wiki/Customizing and nothing popped up that fits my needs, as far as I can tell. -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing?
