On Tue, Dec 21, 2010 at 12:07 PM, Kevin Falcone <[email protected]> wrote: > On Tue, Dec 21, 2010 at 11:11:05AM -0500, Asif Iqbal wrote: >> On Thu, Dec 16, 2010 at 11:49 AM, Asif Iqbal <[email protected]> wrote: >> > On Wed, Dec 15, 2010 at 2:31 PM, Asif Iqbal <[email protected]> wrote: >> >> When I see the list of tickets in a queue I see the result like this >> >> >> >> http://picpaste.com/pics/webrt-TaqhEWCr.1292440647.png >> >> >> >> So instead of the columns like this >> >> >> >> # Subject Status Queue Owner Priority >> >> Requestors Created Told Last Updated Time Left >> >> >> >> I like to see the colums like this >> >> >> >> Created # Subject Priority Request State Owner Due >> >> >> >> Here State is like the Status except the values needs to be like following >> >> custom values >> >> >> >> Testing, Ready to deploy, Development, Review >> >> >> >> instead of stock values >> >> >> >> new, open, rejected, resolved, deleted >> >> >> >> Any help would be appreciated. >> >> >> >> I am using RT 3.8.2 with Apache/2.2.11 (Unix) mod_ssl/2.2.11 >> >> OpenSSL/0.9.8k mod_perl/2.0.3 Perl/v5.8.8 >> > >> > >> > any taker? >> > >> >> still looking for a pointer. Is this something in RT wiki? I have >> looked through http://requesttracker.wikia.com/wiki/Customizing >> and nothing popped up that fits my needs, as far as I can tell. > > You don't do a good job of explaining your problem, but you may want > to change the default search format in your config, or you may want to > make a new saved search with a particular format that includes a > custom field
That worked. Now I do have custom field in my saved searches. Thanks a lot > > -kevin > -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing?
