I am trying to the following scrip: return 0 unless $self->TransactionObj->Type eq 'Correspond'; my $GroupObj = RT::Group->new( $RT::SystemUser ); $GroupObj->LoadUserDefinedGroup( 'Group NAME' ); return $GroupObj->HasMemberRecursively( $self->CurrentUser->PrincipalObj );
The problem i have is that $self->CurrentUser->Id is always 1, no matter what Staff members is logged in. Is this normal behavior ? On Thu, Dec 30, 2010 at 5:33 AM, Kevin Falcone <[email protected]> wrote: > > On Wed, Dec 29, 2010 at 06:51:15PM +0200, Catalin Constantin wrote: > > Hello, > > I would like to BCC the replies our staff members send. > > Currently we have a Bcc: line to the Correspondence template, but this > > also sends BCC for the > > replies the customers send to a ticket. > > Can this be done with a "Custom condition" for the "On Correspond Notify > > Other Recipients" > > Scrip ? > > Sounds like you may want to just have your template add Bccs if the > transaction creator is privileged or in a group. If you want to write > a custom condition, you can do that too, same idea > > -kevin -- Catalin Constantin Dazoot Software
