On Wed, Jan 12, 2011 at 09:35:41PM -0600, Gary Bristol wrote: > I am having problems with getting RT to start again aftter installing The > SLA 0.03 extension. > > I get the following error in the Web Logs.
You don't appear to have added RT::Extension::SLA to your @Plugins line with all the other extensions you have installed -kevin > [error] Require of RT::Condition::SLA_RequireDefault failed.\nCan't locate > RT/Condition/SLA_RequireDefault.pm in @INC (@INC contains: > /usr/local/lib/rt3/lib > /usr/local/lib/rt3/plugins/RT-FM/lib /usr/local/lib/rt3/plugins/RT-IR/lib > /usr/local/lib/rt3/plugins/RT-Extension-JSGantt/lib /usr/share/perl5 > /usr/local/lib64/perl5 > /usr/local/share/perl5 /usr/lib64/perl5 > /usr/local/lib64/perl5/site_perl/5.10.0/x86_64-linux-thread-multi > /usr/local/lib/perl5/site_perl/5.10.0 > /usr/lib64/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi > /usr/lib/perl5/vendor_perl > /usr/lib/perl5/site_perl . /etc/httpd) at (eval 2651) line > 2.\n\nCompilation failed in require > at (eval 2) line 1.\n > > I can't seem to find where the path to the SLA_RequireDefault.pm needs to > be added so that RT > will start. > > Base OS is Fedora Core 14, web server Build > RT 3.8.8 installed via YUM > Mysqld installed via YUM > RTFM 2.4.2 installed > RT-IR 2.4.2 installed > RT-Authen-ExternalAuth-0.08 installed > RT-Action-NotifyGroup-0.02 installed > bestpractical-rt-extension-jsgantt0d1cacc1 installed > > Gary L. Bristol > CISSP, CRISC, RHCE > 405-623-9503
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